|
By Mike Allen, Founder & President of Shopping-Bargains.com, LLC
With
high-tech data encryption and other security technologies, online shopping can
be one of the most secure forms of commerce available. It can also be a convenient
and stress-free way to meet your shopping needs.
What follows are 8 tips for maximizing your online shopping experience by enhancing
your security and ultimately your peace of mind. If you follow these 8 tips
you will avoid many problems.
1. Use a Secure Web Browser
Make sure the web browser on your computer is current and you have download
the latest patches and updates. Your browser should be capable of secure shopping
sessions with 128-bit encryption strength.
2. Shop Secure and Reputable Stores Only
A
secure web browser will not protect you if you are shopping on a site that
is not secure. Reputable sites have security measures in place to protect
your online shopping experience and use at least 128-bit encryption on their
servers during checkout. Verify the security of your checkout session within
the status bar of your browser by looking for the "locked" padlock.
You can click on this padlock for important security details about your current
shopping checkout session. The absence of this padlock icon or an "unlocked"
padlock means your checkout session is not secure. Note: only the
checkout session needs to be secure so don't be alarmed if you don't see it
at other times. Never enter your credit card if the session is not secure.
3. Use a Major Credit Card
Credit cards generally provide the highest level of legal protection from
fraud and liability. All major credit card issuers also have customer service
teams to help with dispute resolution and fraud claims should they arise.
4. Review Store Return
Policies
While returns are usually not needed and many online stores make this process
very easy, it's still a good idea to review the store's return policy so there
are no surprises should you need to make a return. Please note that returns
can alter the minimum order size and result in a removal of free shipping
or other discount that had a minimum qualifying order size. Most stores require
a RMA (Return Merchandise Autorization) before they will accept a return so
be sure to follow these procedures correctly.
5. Verify Order Before Final Submit
Most online shopping carts require that you do a final review to verify your
order before submitting. At this time be sure to check your shipping and billing
addresses for accuracy, your items ordered (quantity, size, color, etc.),
and any other order details. If you used a coupon code or discount link, then,
unless stated otherwise, the appropriate action or discount should be reflected
on this page. Your shipping total should be clearly stated here as well. Generally
your state's sales tax, when required, will be itemized as well. If all is
correct, be sure to click the submit button or link to authorize the purchase.
6. Print a Receipt
After your final review and order submission, you should receive a confirmation
and/or receipt (and often a second one via email). It is a good idea to print
this page (or save this email) for your records until your order has arrived
and you have checked it for accuracy. This confirmation or receipt often contains
store policies, shipping information, tracking numbers, customer service contact
information and other helpful details. It can also expedite the return process
should you need that.
7. Track Your Shipment
Many online stores will notify you via email when you order has shipped and
will provide you with an electronic tracking numbers. This tracking number
enables you to track the location of your package as it makes its way to you.
We have links to a list of major shippers
where you can track your order's status and estimated arrival date.
8. Carefully Check Your Products
When your order arives, be sure to carefully check the invoice to see if
any items are backordered, cancelled or being sent by separate package. Many
online stores have multiple warehouses and so ship a single order from many
destinations thus your order may arrive over a period of a few days and in
several different packages. Make sure all items arrived intact and without
damage. Does it work? Does it fit? Are all the pieces there? These and other
similar questions should be verified quickly so a return request, if needed,
can be initiated before it's too late. Often a return process must be started
within 30 days of receipt or the item is no longer eligible for return.
|